Getting started
Verifying your account
Confirm your email address and recover from a missing, expired or unsuccessful verification message.
Email verification confirms that you control the address used for your GreenPT account. Follow the verification instructions shown during registration or sign-in.
Complete verification
- Open the latest verification email for the address you registered.
- Follow its link or enter its code as instructed.
- Return to the sign-in flow and continue when verification succeeds.
No email or an expired link
Check spam and junk folders, and confirm the email address is spelled correctly. If the sign-in page offers Resend, request a fresh message and use that message rather than an older one. Do not repeatedly reuse an expired link.
If verification fails in a different browser, return to the browser where you started signing up. Contact support with the account email and the visible error if the problem continues. Never include a password or verification code.
Need more help? Contact support or check service status.