Rating Chat answers

A thumb up or down beneath a Chat answer tells GreenPT whether the answer helped. A rating does not contain your question or the answer. Rating is available to some organisations while it is in early access, so you may not see the thumbs yet.

Rate an answer

1. Let the answer finish.
2. If it helped, choose the thumb up beneath it. One tap records the rating.
3. If it did not, choose the thumb down. A short list of reasons opens. Pick any that apply, add a comment if you want to, and choose Send.

Everything in the thumb-down panel is optional. You can send a thumb down with no reason and no comment.

What a rating contains

• Whether you chose up or down.
• The reasons you picked and the comment you wrote, if any.
• Reference numbers for the conversation and the answer you rated.
• The app and the model that wrote the answer.
• Your account and the time of the rating.

What a rating leaves out

A rating does not contain the text of your question or of the answer. Rating an answer does not copy your conversation or send it anywhere. Your conversation stays in your chat history, as it was before you rated it.

The comment is the only part of a rating that holds words you wrote. Describe what went wrong in general terms and leave out personal or confidential details.

GreenPT does not use your conversations to train AI models, and rating an answer does not change that. Is my data used to train models explains the commitment.

What ratings are for

Counted together, ratings show where answers fall short: for example, which reasons come up most often for an app or a model. The Privacy Policy explains processing purposes, retention and your rights.