Subscriptions, billing and account
Upgrading to a higher plan
Review an upgrade in account management and confirm its price and effective date before completing payment.
Manage web subscriptions through the account website. An upgrade preview should explain the price and when the change takes effect; review those details instead of assuming every upgrade is immediate or prorated in the same way.
Upgrade a web subscription
- Open Subscription using the account you want to upgrade.
- Select the available plan you want.
- Review the currency, amount due, billing period and effective date.
- Complete the required confirmation or payment steps.
- Return to Subscription and check the active or scheduled plan.
If access does not change
Check whether the payment completed and whether the plan has a future start date. Reload Apps after the change is active. Do not repeatedly pay to resolve a pending state.
For purchases managed by Apple or Google, use the store’s subscription workflow. For a team subscription, ask the organisation’s billing administrator.
Need more help? Contact support or check service status.